TERMS AND CONDITIONS

Gloposnet
(Trading name of Droid IT Systems Ltd)

1. Company Details

This Agreement is made between Droid IT Systems Ltd (trading as Gloposnet), a company registered in England and Wales under company number 07471012, whose registered office is at Unit 17 Gateway 1000, Arlington Business Park, Whittle Way, Stevenage, England, SG1 2FP. (“Gloposnet”), and the Customer.

2. Definitions

In this Agreement:

Software – the complete and documented set of programs, algorithms, models, databases and related materials supplied by Gloposnet.

Program – coded instructions forming constituent elements of the Software supplied in compiled form.

Documentation – all printed or digital materials describing the Software.

Version – the categorisation of functional and technical features of the Software.

Use – performing the data processing operations intended for the Software.

Designated Computer – the single electronic device authorised for use of the Software.

3. Purpose of the Agreement

3.1 Gloposnet grants the Customer a non-exclusive, non-transferable right to use the Software and Documentation on the Designated Computer.

3.2 The right of use is limited strictly to the Designated Computer. Temporary transfer to a backup device is permitted only in the event of system failure and upon prior written notification to Gloposnet.

3.3 All rights not expressly granted are reserved by Gloposnet.

4. Restrictions

The Customer shall not:

• Copy the Software except for lawful backup purposes
• Disassemble, decompile, or reverse engineer the Software
• Modify or create derivative works
• Rent, lease, lend, sell or distribute the Software
• Transfer the Software to another device without written consent
• Use the Software to develop competing products
• Use the Software for benchmarking or competitive analysis

Demo licenses are strictly for evaluation purposes and may not be used commercially.

Gloposnet may audit compliance upon reasonable written notice.

5. Delivery and Installation

5.1 Installation shall occur on the agreed date. The Customer must provide suitable premises, connectivity and access.

5.2 If installation fails due to Customer fault, additional charges may apply.

5.3 Software is delivered in executable format only.

6. Duration and Termination

6.1 The licence is granted for the agreed commercial term.

6.2 Either party may terminate for material breach if not remedied within 14 days of written notice.

6.3 Upon termination, the Customer must cease use and return or destroy all copies within 14 days.

6.4 Force majeure events suspend obligations for their duration.

7. Financial Conditions

7.1 Pricing

Prices are agreed prior to installation and are exclusive of VAT unless stated otherwise.

7.2 Additional Charges

Additional services requested by the Customer, including training, custom development, onsite visits or additional documentation, will be charged separately.

7.3 Payment Terms

Invoices are payable upon receipt via agreed payment method.

Late payments shall accrue interest at 8% above the Bank of England base rate in accordance with applicable legislation.

8. Refund Policy

Gloposnet provides a 14-day demo period. If the Customer is not satisfied, the system may be returned within 14 days of installation in acceptable condition for a full refund.

9. Ownership and Intellectual Property

9.1 Gloposnet retains full ownership of the Software and all intellectual property rights.

9.2 The Customer may not transfer or assign the Software or this Agreement without written consent.

9.3 Backup copies of Customer data are permitted. Software reproduction is prohibited.

10. Data Protection

Any personal data processed in connection with the Software shall be handled in accordance with applicable UK data protection laws and Gloposnet’s Privacy Policy.

11. Support and Warranty

11.1 Gloposnet warrants the installation and configuration services it provides for 12 months from purchase.

11.2 The Software is provided “as is” and Gloposnet does not guarantee uninterrupted or error-free operation.

11.3 Nothing in this Agreement affects statutory rights.

12. Limitation of Liability

Nothing in this Agreement excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot legally be excluded

Subject to the above:

Gloposnet’s total liability shall not exceed the total fees paid by the Customer in the 12 months preceding the claim.

Gloposnet shall not be liable for indirect, special or consequential loss, including loss of profits or business interruption.

13. Insolvency

This Agreement may not be transferred without written consent. In the event of insolvency proceedings, applicable law shall prevail.

14. Payment Gateway Disclosure

Gloposnet may receive remuneration or commission for recommending third-party payment providers, including Barclaycard or other gateway services.

15. Amendments

Gloposnet may update these Terms from time to time. Where changes are material, Customers will be notified prior to implementation.

16. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

If any provision is found unenforceable, the remainder shall remain in effect.

17. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes any prior discussions or representations.

18. Acceptance

By purchasing or using the Software, the Customer acknowledges that they have read, understood and agree to be bound by these Terms and Conditions.

Updated on: 03/03/2026